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KokunPtyLtd-Colour-30.jpg

10 Hour Support Package

$550.00

Support you can use when it matters most - now or later.

This package includes up to 10 hours of personalised support, which you can use flexibly over 6 months. It’s designed for people who don’t yet know exactly what help they’ll need - but want reassurance that someone experienced is there when questions, challenges, or unexpected moments arise.

Whether you’re in your first week in Australia or several months in, you’ll have access to calm, practical support when it counts.

Frequency:
$550.00
$550.00
Every 12 months

Support you can use when it matters most - now or later.

This package includes up to 10 hours of personalised support, which you can use flexibly over 6 months. It’s designed for people who don’t yet know exactly what help they’ll need - but want reassurance that someone experienced is there when questions, challenges, or unexpected moments arise.

Whether you’re in your first week in Australia or several months in, you’ll have access to calm, practical support when it counts.

What’s included

A dedicated Kokun Companion
You’ll be matched with a trained local Companion who gets to know you and is available to help with both practical tasks and reassurance as you settle in.

Settling-in guidance and hands-on help
Support with everyday tasks, unfamiliar systems, and decisions that feel harder when you’re new.

Regular wellbeing check-ins
Proactive touchpoints to talk through how things are going, flag concerns early, and adjust support as your situation changes.

Community connection
Invitations to Kokun community events so you can meet others in your area and start building real-life connections.

Trusted local providers
Access to our curated list of recommended professionals and services - people we trust, so you don’t have to guess.

How you can use your hours

Your hours are there to support you, and can be used however they help most, including:

  • A pre-arrival call to talk through your plans, priorities, and questions

  • Airport or city welcome and local orientation

  • Help navigating transport, shops, and essential services

  • An accommodation check to ensure your place is safe, comfortable, and what it promised to be

  • Assistance setting up a bank account, phone plan, or other essentials

You can also bank your hours for unexpected situations - like illness, injury, stress at work or uni, or a tricky conversation you’d like help thinking through.

Need more time?

If you find you need additional support, extra hours can be added at A$60 per hour - no pressure, no lock-in.

This package is ideal if you want flexibility, reassurance, and a trusted person in your corner - without having to predict everything upfront.