KokunPtyLtd-Colour-29.jpg
KokunPtyLtd-Colour-29.jpg

15 Hour Package

$795.00

Steady support across the full settling-in journey.

This package includes up to 15 hours of personalised support, which you can use flexibly over 9 months. It’s designed for people or families who know that settling into a new place isn’t just a one-off event - it’s a process - and who want reliable support they can draw on over time.

Rather than having to decide each time whether something is “big enough” to ask for help, this package gives you ongoing access to someone who already knows you, your situation, and what matters to you.

Frequency:
$795.00
$795.00

Steady support across the full settling-in journey.

This package includes up to 15 hours of personalised support, which you can use flexibly over 9 months. It’s designed for people or families who know that settling into a new place isn’t just a one-off event - it’s a process - and who want reliable support they can draw on over time.

Rather than having to decide each time whether something is “big enough” to ask for help, this package gives you ongoing access to someone who already knows you, your situation, and what matters to you.

What’s included

A dedicated Kokun Companion
You’ll be matched with a trained local companion who becomes your consistent point of contact. They get to know you over time, so you don’t have to keep explaining your situation from scratch.

Ongoing settling-in support
Practical help and guidance with everyday tasks, decisions, and unfamiliar systems as they arise - not just in the first few weeks.

Regular wellbeing check-ins
Proactive touchpoints across the 9 months to talk through how things are going, identify issues early, and support you as circumstances change.

Community connection
Invitations to Kokun community events so you can meet others nearby and build real-life connections, not just tick boxes.

Trusted local providers
Access to our curated list of recommended professionals and services - people we trust, so you don’t have to navigate everything alone.

How you can use your hours

Your 15 hours are there to support you across different stages, including:

  • Pre-arrival planning and preparation

  • Airport or city orientation and local set-up

  • Navigating transport, shops, healthcare, and essential services

  • Accommodation checks for safety, comfort, and suitability

  • Help with banking, phone plans, paperwork, and life admin

  • Support thinking through work, study, or household challenges

You can also bank hours for the moments you can’t predict - illness, injury, stress at work or uni, or a situation where you’d simply like guidance from someone who understands the local context.

Added value

This package offers better value than booking hours one-by-one, and gives you the reassurance of knowing support is already in place when you need it.

If you find you need additional time, extra hours can be added at A$60 per hour - no lock-in, no obligation.

This package is ideal if you want ongoing access to support, fewer decisions to make, and a trusted person in your corner as you build confidence and independence over time.